SID’s courses and events are subject to terms and conditions as set out below. The Institute reserves the right to changes these terms and conditions without notice.
A participant is successfully enrolled for the course/event once an invoice is generated.
There will be strictly no cancellation once the participant is successfully enrolled for the course/event.
There will be strictly no refund of fees for no-show.
REQUEST FOR REPLACEMENT OR DEFERMENT
(a) SID Courses (applicable to Fundamentals; Essentials; Advanced)
Where a participant cannot attend a course, he/she may request to send a replacement or defer the course subject to the following conditions:
- Replacement of a participant is subject to at least 5 working days prior notice in writing. In the case whereby a SID member participant is replaced by a non-member, a top-up fee will be levied. No refund will be made if a non-member participant is replaced by a member.
- Participants who need to defer a registered course to a later date may update SID via email (firstname.lastname@example.org) Deferment is only allowed for half-day and full-day courses run by SID. Request for deferment is free of charge if it is made at least 10 working days prior to the registered course date. A deferment fee will be charged if less than 10 working days’ notice is given. Deferment fees are $50 for half-day and $100 for full-day courses. We allow up to two deferments per course, after which participants are required to make a new registration for the course.
(b) SID forums (applicable to Updates; Focus)
Replacement of a participant is subject to at least 5 working days prior notice in writing. In the case whereby a SID member participant is replaced by a non-member, a top-up fee will be levied. No refund will be made if a non-member participant is replaced by a member.
CANCELLATION OF COURSE/EVENT BY SID
SID will exercise all possible care to run the confirmed courses. However, in the event of unforeseen circumstances or low enrolment, SID reserves the right to cancel or defer the course/event, and/or to change venue, speaker, course date and fees. SID will make all reasonable efforts to notify participants of changes, should they happen.
If SID cancels a course, a full refund will be made to the participants.
CPD hours/attendance letter is subject to the participant arriving no later than 30 minutes after the programme starts or leaving no more than 30 minutes before the programme ends, and submitting the module Assessment Form only at the end of the event.
PAYMENT POLICY AND OPTIONS
Course/Event fees are due upon registration, and payment should reach SID at least 7 working days before the course date. SID reserves the right to refuse admission if payment is not received in full before a course/event.
- Online Payment
Log in to your account at www.sid.org.sg
Select invoice to pay at “My Open Invoices”.
- Cheque Payment
Payable to: Singapore Institute of Directors (please quote invoice number behind the cheque)
Mail to: 168 Robinson Road, #11-03, Capital Tower, Singapore 068912
Attention to: Finance Department
- Telegraphic Transfer
Bank Name: DBS Bank Limited
Branch: Raffles Place Branch
Bank Code: 7171
Beneficiary Name: Singapore Institute of Directors Account Number: 048-016620-2
Swift Code: dbsssgsg
Reference: Please quote invoice number
(Note: All bank charges are to be borne by the applicant)